Service Agreement
Hours and Services
● My normal business hours are 8:00 am to 6:00 pm Monday through Friday.
● Please call, text, or email me anytime. I may not respond until the next business day if your message arrives after hours. If I don’t get back to you within 24 hours, please feel free to contact me again.
● My minimum session length is 3 hours unless otherwise agreed upon.
● My services include decluttering, organizing, space planning, packing, unpacking, taking away and dropping off donations, arranging for junk removal, suggesting products, shopping, identifying and connecting you with potential service providers, staging and other related services which may support your project.
● Unless otherwise agreed upon in writing, you are responsible for removal of trash, recycling, latex paint, and hazardous waste; cleaning/ housekeeping; installing fixtures or making other modifications to your home; and selling items.
Cancellation Policy
● Please give at least 48 hours notice by phone, text, or email when canceling or rescheduling.
● If I receive your cancellation with 24 to 48 hours notice, you will be charged for one hour.
● If I receive your cancellation with less than 24 hours notice, you will be charged for the entire session based on the time we scheduled.
Scope of Services, Fees, and Payment
● I will provide the professional services to you described above.
● As compensation for the Services provided pursuant to this Service Agreement (including the Proposal), you will pay me the fees as follows: 1-9 hours at $125/hour, 10 hours prepaid at a rate of $115/hour ($1150) or 20 hours prepaid at a rate of $100/hour ($2000) upon signing of this Service Agreement. For additional time beyond this amount, I will provide to you an invoice at the end of each week for the Services performed during that week. The invoice will be provided via email and/or in person.
● If you pre-pay, the fee is non-refundable.
● Work is billed in 15-minute increments, and the clock starts when I arrive and ends when I leave. I don’t charge for meal breaks.
● You agree to pay my parking fees if free parking isn’t available for our entire session.
● Shopping for products is billed at a rate of $50/hour *Items I purchase on your behalf are reimbursable expenses for which I will invoice you. I do not mark up products.
● I accept payment by check or cash.
The following services are complimentary, whether I perform them during or outside of our working sessions:
● Removing and dropping off one carload of donations per session
● Providing information on where you can donate items
Selling Items
● Unless I agree in writing to coordinate a sale for you, selling items is your responsibility. I’m happy to photograph, measure, and write descriptions of your items, at my hourly rate. I cannot guarantee results of any potential sales.
Add-ons at My Hourly Rate
● Additional pick-ups and drop-offs of donations
● Donations to specific organizations that are outside my service area (within 25 miles of Reading, MA)
● Administrative work such as preparing project plans, obtaining estimates, coordinating with service providers, coordinating estate sales and auctions, etc.
● Coordinating work of your service providers who may work on site
Third Parties
● You will contract directly with any seller, vendor, agency or company for any services provided by that third party or resource.
● I am not responsible for the work or services provided by any third party, including but not limited to other service providers and online services / service providers.
Confidentiality
● I respect your property and your privacy. I will keep all information I become privy to while working with you confidential to the extent allowed by law.
Representations and Warranties
● I have the skills and experience to provide services to you for this project. I will provide the services with the standards of care, skill and diligence consistent with prudent industry practices, all applicable laws and regulations, and the Proposal, and consistent with the degree of skill normally exercised by professionals with respect to services of the same or similar nature.
● My representations and warranties are limited to my providing services to you under this Service Agreement. I make no representations or warranties concerning services provided by third parties.
● You will inform me of any potential hazards in the home including but not limited to insect or rodent infestation, loose or missing flooring, mold, etc. prior to my commencement of work, and your plan to remediate those hazards. Upon my discovery of any situation that I deem hazardous after execution of this Agreement, I have the option to stop all work. You will pay me for all work performed up to my suspension of work, at the hourly rate that I quoted to you in the Proposal. I may resume work if you eliminate the potential hazards, at your expense. I reserve the right to decline resumption of work.
Force Majeure
● My performance of this Service Agreement is subject to acts of God, war, civil disorder, pandemic, terrorism, governmental order or law, or other unforeseen events making it impossible for me to fulfill some or all of my obligations under this Agreement. I may suspend or terminate my services under this Service Agreement if my services are prevented by any of the above events.
Compliance with Laws; Limits of Liability; Release
● We both will comply with all federal and state laws applicable to this project and my professional services under this Agreement.
● My liability is limited to the fees paid by you for my provision of services under this Service Agreement. I assume no liability for services provided by any third party to or on your behalf, including but not limited to other service providers and online services and/or online service providers.
● You agree to release and hold harmless me and my agents against any claims, demands, suits, settlements, damages, losses, liabilities, costs and expenses (each a “Claim”) paid or incurred by, or asserted against me and/or my agents arising from this Project.
● You agree to indemnify me for any Claims (including, without limitation, reasonable attorneys' fees) related to or arising out of (i) your breach of this Service Agreement; or (ii) your negligence or willful misconduct, or that of any of your agents or third party service providers, except if such a Claim relates to, arises out of, or in connection with my negligence or willful misconduct in providing services to you.
I, Client, agree to these terms and hereby engage Judy Anderson, All In Place Organizing & Design, LLC, for her services. Judy Anderson, All In Place Organizing & Design, LLC, agrees to provide such services described above upon agreement of the policies as stated in this document.
Client
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Judy Anderson, Professional Organizer, All In Place Organizing & Design, LLC
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